No instructions I am so happy with the 3 picture frames I ordered. I was a little leery because I measured myself and ordered online so I wasn’t sure if everything would work out OK but it was excellent! The only thing that I found was it did not include instructions on how to use all the mounting brackets that it came with and how to properly attach it to the picture frame.
Heidi, | Handmade oil paintings I had been searching for paintings of my favourite mountains where my husband and I travel each year, and could not find anything I liked in any gallery anywhere, local or distant. I sent two photos to KeenART to be made into oil paintings and they are not only better than I had hoped for, but they are also better than anything I saw in high end galleries. Thank you. I would recommend KeenART to anyone.
Penny, | SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, | I have been ordering from EOC from quite a while and really impressed with the clear and prompt communication. Any help or guide needed for selection of panels. It\'s very easy to order big orders from their website. I requested once that I need a panel as soon as possible, they shipped it the next day and I received it in 2 days without any extra charges. Will definitely recommend them to anyone. Thank you for your great service.
Ambreen E., |